AI shopping agents are trying to buy from your site.
Most of them fail.

Google Buy for Me, ChatGPT, and Copilot now complete purchases on behalf of customers. We test whether they can actually check out on your site — and show you exactly where they break.

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Every major AI company now has an AI Assistants that research, explore & transact on behalf of users

ChatGPT Agent

Uses its own browser to complete tasks like booking, shopping and form-filling on your behalf.

Source: OpenAI

Claude in Chrome

Chrome-based agent that browses websites, reads pages and completes web tasks on your behalf.

Source: Claude

Google Project Mariner

Web-browsing agent that navigates sites, completes purchases and automates multi-step tasks in the cloud.

Source: Google Labs

Perplexity Comet

AI native browser with built-in assistant that can research, analyze and complete tasks.

Source: Perplexity

...plus thousands more enterprise Agents, interacting with your site on behalf of other businesses

In the next year, these AI Agents will likely be the fastest-growing user segment to your website

$1 trillion in U.S. retail revenue and $3-5 trillion globally will be will be AI orchestrated by 2030

Source: McKinsey

Retailers optimized for AI agents saw 32% faster sales growth than those without in 2025.

Source: Salesforce

90% of B2B buying will be AI agent-intermediated by 2028

Source: Gartner

AI referrals convert at 2-4x traditional rates

Source: Microsoft/Bing

Meaning that soon your website will have a totally new conversion funnel

01

Human delegates task

A customer asks their AI agent to research, compare, or purchase in your vertical.

02

Agent evaluates your site

The agent scans your site for structured data, clear pricing, no browsing, no brand storytelling — just can I extract what I need?

03

Agent attempts the task

The agent tries to complete the action and to cart, book, submit a lead form — relying on visual cues, complete navigation, or developer-heavy agent APIs. Agent is here.

04

Success or failure

The agent either completes the task, sends the user back, and routes to a competitor who made it easy.

Businesses that optimise conversion for agents will win over those that don't.

By 2030, McKinsey projects $1 trillion in U.S. retail revenue will be AI-orchestrated. AI agents will handle discovery, comparison, and purchase — and if your site or platform isn't designed for them, you're not in the consideration set.

For a $10M revenue business, the gap between agent-ready and agent-invisible platform could reach $8M within five years.

Agent Ready Agent Invisible $16M $12M $8M $0M 2025 2026 2027 2028 2030

Illustrative model based on McKinsey, "Agentic commerce is coming" (2025). Assumes ~10% retail of total AI orchestrated by 2030.

Agents interact with your website in different ways to humans. Meaning that conversion fails because:

01. They can't see it

  • JS-heavy pages render as blank to agents
  • Bot detection blocks legitimate AI traffic
  • Key content sits behind logins or paywalls

02. They can't understand it

  • Ambiguous labels and navigation with no semantic clarity
  • Pricing, eligibility and product details scattered across pages
  • Critical information buried in PDFs and images

03. They can't act on it

  • Multi-step forms with no clear path to completion
  • CAPTCHAs and verification walls block the transaction
  • Poor error handling gives agents no way to recover

We assess 100+ data points across your conversion journey to identify failure points costing revenue

01. Discovery

Can AI agents find and access your products, content, and services?

02. Comprehension

Can agents accurately interpret your pricing, eligibility, and key information?

03. Completion

Can agents navigate your forms, checkout, and conversion flows end-to-end?

04. Infrastructure

Does your technical stack support or block agentic browsing?

Delivering a complete agentic commerce diagnosis within one-week

1

Agentic Readiness Score

A scored assessment across 100+ data points, showing exactly where AI agents fail on your site and how severely each failure impacts conversion.

2

Competitive Snapshot

See how your agent readiness compares to key competitors — and where you're most exposed to losing market share.

3

Agent-Ready Roadmap

A prioritised action plan separating quick wins from structural fixes, giving product and engineering teams a clear path to implementation.

Thinking

Our latest thinking on agentic commerce and AI agent readiness

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